However, the small flat rate box does appear to show up if a package size is manually entered.” The estimated 7x4x4 8oz default package size shouldn’t prevent the option from showing up. The seller responded that they believed entering package dimensions was not the problem and was certain that it was a coding issue, writing in part, “You don’t need an estimated package size to ship flat rate because “if it fits it ships” so the estimate is inaccurate and probably this is confusing the entire community. Yet another seller noticed others discussing the same problem in recent days and pointed to a separate thread on the eBay boards where sellers were discussing it.Īn eBay moderator shared a response from the shipping team, which asked if the seller was listing the package dimensions within the maximum for USPS Priority Mail Flat Rate Small Box (8.6875″x 5.4375″x 1.75″). Miraculously the “Add services” window will offer the USPS Priority Mail Small Flat Rate Box.” Obviously nothing happened, but you can bypass the “glitch” by after picking one of your templates, leave everything blank and go first to SHIPPING. I posted in the tech support section because I assume this is a technical problem or an oversight.”Īnother seller who said they noticed this problem 3 months ago shared a workaround that added extra steps to the listing process: “I was chatting with an eBay representative about this issue about 3 months ago.
All other flat rates are available from flat rate envelope to large flat rate box….but no small flat rate box. One seller explained, “The new listing experience is lacking the ability to select USPS small flat rate box as a shipping option. EBay is continuing to roll out versions of its new listing tool to additional sellers, some of whom took to the eBay boards to report a problem with shipping options.
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